How long will it take to receive by rebate?

We guarantee to ensure that the entire process takes no longer than eight weeks from the first conversation we have with you – this is, of course, dependent on you returning the completed document pack within one week.


Will there be any further costs for me?

The only cost to you is the initial fee.

This covers the first investigation, the documentation pack, all time costs & disbursements relating to  communications with the local council and the valuation officers along with further gathering of evidence.

GSM will not take any deduction from your rebate – it is 100% yours.


Will I have to speak to my council?

No – just sign the form authorising GSM to act on your behalf and we will handle everything for you from start to finish.


Why should I use GSM?

GSM are highly experienced specialists in all areas of council tax reclamation – we will deal with your claim in a simple and straight forward manner, gaining the maximum rebate for you.


Can I cancel my order?

You may cancel your order within 14 days of placing it.

All you have to do is send the documentation pack back to us with a note to confirm your cancellation.

There will be small administration charge to pay but that is all.

If we do not receive your documentation pack within the 14 day period there will be no refund available.


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